Customer Care

CONTACT INFORMATION:

info@Bagettes.com

Bagettes
3965 W. 83rd St.
Suite #245
Prairie Village, KS 66208

Most people email us – info@Bagettes.com, but if you want to talk to us, we can schedule a call with you.  Just send as an email with a suggested time and your phone number.

Frequently Asked Questions:

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Please allow 1-2 weeks for all Cosmetic Bags, Accessory Bags, Wristlets and Hipsters,

4 weeks for Casual Totes.

During Mother’s Day and Christmas, our lead times increase and information will be on our site.

If you need to receive your order by a specific date, we are happy to work with you. Please contact us when you place your order to ensure your items arrive on time.

PAYMENT INFORMATION:

We accept Visa & Mastercard. Your credit/debit is charged when your order is placed.

PRODUCT INFORMATION:

Each of our bags is custom made for your specific order. We cut and sew the bags right here in our offices. Your images are embedded into the fabric, so they will never rub off, peel or fade.

CLEANING OF YOUR BAG:

We suggest using ScotchGard on your bag to protect it, and then you can use a clean damp cloth with mild soap for anything that may get on your purse.

RETURN POLICY:   100% NO RISK GUARANTEE

At Bagettes our goal is simple, “To exceed your expectations”. If you are not completely happy with your bag, please contact us immediately. Please return the bag with your invoice to us within 30 days and we will make you a new one. There will be a charge for any changes in image or style.

Gift Certificates are non refundable.

CAN I USE A REAL PHOTOGRAPH?

Yes! If you would like to send us a print, simply place your order first, then mail the image with your order number to us at:

Bagettes

3965 W. 83rd St.
Suite #245
Prairie Village, KS 66208

We will return your image with your order.

IF ALL MY BAGS ARE IDENTICAL, DO I NEED TO UPLOAD EACH ONE?

No. If the bags are exactly alike, just send it once.

SPECIAL BULK PRICING:

If you are ordering a large quantity for a team, cheerleading squad, classroom or large event, please contact us for special pricing.

SHIPPING:

We use the US Postal Service and UPS, and YES we do ship internationally.